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Phone provider without a phone number

  • January 20, 2026
  • 8 replies
  • 80 views

Koodo i can understand you don't sell car but why we can't reach you with your service. I want to talk to someone to fix the problem.

Best answer by Oliver C

Do you see the option to setup a payment arrangement in self serve? You can do this by following the instructions here: Past due bill | Koodo Mobile

If you’re not eligible to do it through there the next step will be to schedule a payment arrangement with a rep using Koodo assist here: Support Homepage | Koodo Mobile

8 replies

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  • Mobile Master
  • January 20, 2026

What is the problem?  We can help you here or direct you to the best channel to speak with a rep.


  • Author
  • Organizer
  • January 22, 2026

I want to make arrangements with Koodo because my account is overdue by $200 and I don't have the money.I am in mediation to get my job back at Walmart 2-10-2026. I would like to be able to arrange to pay my bill in full before March 1st. 


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  • Mobile Master
  • Answer
  • January 22, 2026

Do you see the option to setup a payment arrangement in self serve? You can do this by following the instructions here: Past due bill | Koodo Mobile

If you’re not eligible to do it through there the next step will be to schedule a payment arrangement with a rep using Koodo assist here: Support Homepage | Koodo Mobile


  • Author
  • Organizer
  • January 22, 2026

Nope they reply i can't . If you can do something do it if not it's all right but at least i try something to fix the problem. Why i can't speak with someone, is very hard to me to understand that specially from a phone provider.


  • Author
  • Organizer
  • January 22, 2026

Thank you Olivier 


  • Author
  • Organizer
  • January 22, 2026

Oliver 👍


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  • Mobile Master
  • January 22, 2026

Do you see the payment arrangement screen from the Past Due Bill link that Oliver posted above? 

Does the payment arrangement work for you?


  • Author
  • Organizer
  • January 23, 2026

Thank you for your help