I updated my phone number roughly 24 hours ago, and I am experiencing a weird issue. I was using a temp number with Koodo for a few days while my original number was being released from another provider. Once the number was released, I transferred the number to my Koodo account via Self Serve, tested it out and it appeared to be working properly.
Sooo, the issue I later found out is that when I message or call my contacts who use iPhone my number is showing up as expected (the proper number which I transferred to my account), however, when I message or call my contacts who use Android it is not coming through as my proper number, it is coming through as the temp number which Koodo supplied – for context, I am using a Google Pixel 7 Pro.
I have scheduled a callback with Koodo but hoping this can get resolved quicker than waiting for the callback.
