I have been trying to transfer my phone number from virgin to koodo. I followed the steps and after clicking submit, I keep receiving the same message ( error occurred, please refresh the page or try again in 1 hour). I even tried from different phone but same issue happening for the past couple days.
Answer
number transfer issue
Best answer by Boa_Guy Koodo
Hi there
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Try clearing your browser's cache and try again.
Is the rest of self serve working for you?
Are you getting a port transfer text to your Virgin sim card?
I have been trying to transfer my phone number from virgin to koodo. I followed the steps and after clicking submit, I keep receiving the same message ( error occurred, please refresh the page or try again in 1 hour). I even tried from different phone but same issue happening for the past couple days.
Since you are having issues with the transfer, you can call 1-844-232-7678 to reach someone in the Koodo porting department.
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