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I need to get a new phone as my iPhone XR is broken and I still owe $240 on the tab. I wanted a iPhone 12 but you want $186 down and I can’t afford to pay the tab plus the amount for the new phone. So being a loyal customer with 3 phones in my account I was wondering if you would waver my tab on my XR to allow me to get a new phone or will I have to switch companies which I don’t want to do. Let me know what you can do for me please. Thanks 

If you can't afford to get a iPhone 12, then there is a iPhone 11 available too. 

I know it may not a much of upgrade, but...

To add to Mayumi there’s also a few certified pre owned iPhones that could offers that may be more in your price range!

Even if you leave koodo, you will still need to pay your outstanding tab and other carriers have a similar downpayment amount (Fido, Koodo, and Virgin) 

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