Koodo just has online help or you can schedule a callback at koodo.com/chat
Is there any questions that we can help out with here so that you don’t have to call in?

Yeah I'd like to know that as well.... 

How can i owe $85.69 when my last bill was $ 82. And i paid $83. ? Who does your math calculations ??

@AsiaM53 If you look at you most current invoice there is 3rd party charge (nothing to do with Koodo) signing up for a subscription.  This was subsequently cancelled so won’t be on the next month. 

Similarly to another subscription earlier this year, which it appears was also cancelled after a few days of use. Both of these require a PIN input that was sent to phone, before a subscription could start.