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Need Help Cancelling Internet Subscription

  • February 6, 2026
  • 3 replies
  • 40 views
K

I have been on call for a while and given up trying to reach an agent on phone. I see other users get theirs resolved faster in the forum than on call so I hope to get mine resolved too. 

Best answer by Darius Koodo

Hello ​@kn0ths We received feedback from our team that your request has been processed. You will also be informed via email. 

3 replies

Dinh
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  • Dinh
  • Mobile Master
  • February 6, 2026

It is unfortunate to hear that. I will flag a rep to see if we can help you here 

A Koodo customer, opinions are my own.
Georgia Koodo
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  • Georgia Koodo
  • Official Rep
  • February 6, 2026

Hi ​@kn0ths, we’ve contacted the Internet team with your cancellation request. We’ll update you here as soon as we’ll hear from them, thank you for your patience in the meantime!

    Darius Koodo
    Forum|alt.badge.img+4
    • Darius Koodo
    • Official Rep
    • Answer
    • February 6, 2026

    Hello ​@kn0ths We received feedback from our team that your request has been processed. You will also be informed via email. 

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