We have a security camera system that sent out a still image to [phonenumber]@msg.koodomobile.com
This stopped working last week.
Anyone have any insights on this?
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Userlevel 7
+4
Just tested it out and it appears to be working for me still.
I would suggest re-setting up this setting in your camera system.
You can also try using @msg.telus.com instead and see if that works.
Great suggestion.
I did a test from my outlook, sending a very basic email to [mynumber]@msg.koodomobile.com and @msg.telus.com. Both worked!
I’ll reboot the security system and see.
This one bounced…. or is being retried. Still looking into it.
From: MimecastMailbox <mimecast@xxxx.com>
Sent: Tuesday, March 26, 2024 8:23 AM
To: kayec <xx@xxx.com>
Subject: Your message hasn't been delivered yet
Sent: Tuesday, March 26, 2024 8:23 AM
To: kayec <xx@xxx.com>
Subject: Your message hasn't been delivered yet
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Quick update.
If I sent an email to [phonenumber]]@ msg.koodomobile.com or msg.telus.com it arrives on my phone as expected…..
HOWEVER, when I send the exact email from the mail server attached to my security software, the message never arrives. NOTE: I’m sending the test message from the web client of the mail server, NOT from the security software.
Also using the web client, I sent a test email to my other email address and it arrived fine.
Is it possible that msg.koodomobile.com is blocking my FROM address?
FINAL UPDATE !
The good IT people at Koodo fixed the problem!
It’s now 6:10pm and an entire days’ worth of security notifications just hit my phone, all at once. I did not make any changes on my end.
THANK-YOU KOODO !
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