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moving koodo phone number to a new koodo account

  • 1 March 2022
  • 3 replies
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I currently have phone service with Koodo under a post paid account. That account is in my now ex's name. There is no tab for the phone. I own it outright.

How do I go about setting up a service  account in my name.  What is required to bring my own phone to a new post paid account? Is a credit check required or is that only to purchase a new phone?

Would I require a new SIM card? Can I keep my same phone number? 

Any information would be most appreciated.  Thank you

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Best answer by Dinh 2 March 2022, 04:58

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What you would need to do is a “transfer of ownership”. You can find more information here https://www.koodomobile.com/en/help/transfer-of-ownership-town (you would need your ex to initiate the ownership transfer as that person is the owner of the number).

And Yes, you could keep the current SIM card and the same number.

 

Here are the detailed steps:

https://www.koodomobile.com/en/help/article-categories/activating-0

Keeping your number would depend on if the account phone number was deactivated. If the phone is currently not working then you may not be able to keep your phone number.  If the phone is still active then yes you could transfer the number and your SIM card.

I think the SIM card would be fine even if the phone number doesn’t work.  You will also need an email account.   I don’t think a credit check is required because you pay them up front.

 

 

Userlevel 7
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I don’t think a credit check is required because you pay them up front.

Credit check is required for the person that the number is being taken over by and there's no upfront payment, just a $50 transfer of ownership fee that gets applied to the bill