I need help with the modem I received. I can’t plug it anywhere. I just want to cancel it if I can’t plug anywhere .
What do you mean? Do you have a coaxial outlet to connect the modem to the wall? Koodo home internet requires a coaxial cable connection
https://www.koodomobile.com/en/help/setup-instructions-for-internet-self-installation
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
You will need to request a callback via koodo assist to set up a technician
https://www.koodomobile.com/en/help
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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