Hello everyone,
I am experiencing an issue with Koodo where I am not receiving any messages from overseas, including SMS from real people or bank codes(MFA).
I have spoken with the senders, and they have confirmed that they have sent the messages to me, but I have not received them. Restarting the phone does not resolve the issue. Is there a solution to this problem?
So I’m in Canada, recently moved from Telus to Koodo.
senders are in Ukraine
can’t see anything related in setting that can be changed..
If you sms them, are they able to receive it?
Do outgoing and incoming calls work?
Were you able to use receive text messages before while you were with TELUS?
Are you receiving SMS messages from Canadian numbers?
I receive SMS messages from Canadian numbers without any problems.
Regarding Telus, I can't remember receiving any international SMS messages when I was using their service. So can’t say for sure about Telus
However, I can confirm that I have received text messages from overseas while in Canada on a phone number associated with an international phone provider, in case that information is helpful.
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