So I have been trying to communicate with Koodo Refer a Friend at the email koodomobile@support.sparkrefer.com for over 2 months.. All they keep saying is they are investigating and will contact me after.
After 7 emails and 2 months of waiting NOTHING is going on.
I included the refer a friend email from my dad and still nothing from them
I have a feeling they just dont care at all?
Anybody else having this issue?
im wondering with all of this bad customer service if this is worth staying here?
Hi
Just to double check, did the referral steps were followed as per the website here https://choosehappy.koodomobile.com/refer/on/?
Did you use the form here to contact the referral team https://buyapowa-embedded-koodo.herokuapp.com/common/contact?
Yes I have done all that unfortunatly :(
I went from the email received from my dad and successfully did the registration and purchased a new cell and service. over 9 months still nothing for credit.
Unless there was a error on the system, but that shouldnt be my problem,
Neither my dad or myself have seen any credit.
I have done this a few times from the Fido side, but I was new to Koodo, but pretty much the same thing with a referal link.
I have tried to contact them over 5 times over the past 2 months the referal team. And NOTHING.
Im mostly upset they are just responding the same thing over and over and not looking into the issue at all
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