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I have basic voicemail with Koodo month to month plan, I was able to retrieve voicemails a few weeks ago and now when someone leaves a message and I go to voicemail box it says I have no messages.

 

 

i figured it out thanks had live voicemail auto enabled on device after sw update on iPhone. 

Which phone are you using? Are you using Apple live voicemail by any chance?


Hi just saw this yes I figured it out live voicemail was auto enabled with last sw update I have removed it 

 

thanks for your response