Equipment malfunctioning asked for new equipment they sent to wrong address and will not admit it and I still have malfunctioning equipment I getting the run around they say they would call back after 5 because I was at work that was on Friday and I still have not recieved a call it's now Monday night getting tired and frustrated they made the mistake and I am suffering because if it I have had enough and would like to know how I can solve this problem
I can flag a rep if you like to look into the notes on your account. But it sounds like this requires follow-up with a rep regardless. Did you schedule another callback?
Ajb2112 wrote:
Equipment malfunctioning asked for new equipment they sent to wrong address and will not admit it
How do you know the replacement equipment was sent to the wrong address? What do you mean they will not admit it?
+4Hi
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