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In the UK and my phone is not allowing me to make calls to Canada

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EasyRoam and International Data Romaing are added. Can you help? Thank you!

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Best answer by Boa_Guy Koodo 25 July 2022, 13:48

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G
Userlevel 7
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Check for International voice roaming in add-ons as well. Are you connected to a network? 

Bernard Koodo
Userlevel 7
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@reasonableinstrument Everything setup correctly on your account.  Pls power cycle your phone (keep it off for at least 60 seconds) to see if it help reconnect to UK networks.  Once the phone is turned back on, if it still doesn’t connect to any network pls go into your settings under ‘cellular’ and manually locate/force a network connection.  

Boa_Guy Koodo
Userlevel 7
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Hi there, @reasonableinstrument!  Here is a helpful article for troubleshooting. 

 

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