Koodo Community

I want to pause my phone account

  • 7 September 2023
  • 2 replies

Hey koodo team,


I am travelling abroad on 8 September for about 4 months.

In this regard, can you please schedule a customer service call back on my number +1 778 846 9412.



2 replies

Userlevel 7
Badge +4

You will need to schedule a callback using the automated assistant (see link at the bottom of this page called “Help”). Mind that you will have to pick an in market plan when you come back, so it may or may not be worth your while to pause it for 4 months.

Okay thanks sophia for your comment.