I signed up for an account and am being charged but never received an activation email. When I try to get help, they require me to put in my Koodo phone number which is useless because it isn’t activated.
Question
I never received an activation email for my eSIM
+4Have you checked your spam and Junk inbox to see sif anything is sent there?
As well, have you received the service agreement from Koodo?
+4Hi
Just to double check, you didn’t receive the email to register for self serve and you do not have access to your self serve account at the moment?
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