I’ve gotten a text today saying
“You’ve used 100% of your 1mb data. To help manage costs, your data has been paused until the end of your bill cycle at 11:59pm on 2023-9-21”
I have a flip phone, I can’t use links, I don’t use data. What is going on?
Is there any way I can speak to a Koodo rep?
Best answer by Goran
View originalIt’s likely your plan has a 1mb buffer for usage, and your flip phone may well have used a tiny bit for something? Which phone do you have?
It seems like you’re done for the buffer and data is paused, so you shouldn’t see any charges. I would think that you can just ignore it unless you see a data charge in your upcoming bill.
You can also login to your self serve and go to your usage page to confirm your 1mb of data used. But the text sounds legit
Thank you everyone for your kind answers. I now understand the situation.
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