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I keep getting emails spam in my sms

  • January 19, 2023
  • 8 replies
  • 243 views

Can someone from koodo please disable the function of receiving emails by text on my phone? I'm tired of having to delete every single day spam text messages coming from emails. I get them 2 to 3 times per day. Please help thanks.

Best answer by Dinh

Just to confirm, did  you receive emails as text messages or you receive sms with the sender tagged as an email?

This topic has been closed for replies.

8 replies

Dinh
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  • Mobile Master
  • Answer
  • January 19, 2023

Just to confirm, did  you receive emails as text messages or you receive sms with the sender tagged as an email?


  • Author
  • Connector
  • January 19, 2023

I get sms with sender tagged as email @


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  • Mobile Master
  • January 19, 2023

Sure that’s something that can be done. Would you like us to flag a rep here to disable the function for you? 


  • Author
  • Connector
  • January 19, 2023

Oh yes please I  would appreciate. Thank you @Goran 


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  • Mobile Master
  • January 19, 2023

I’ve flagged a rep for you. please do update if you don’t hear anything after a couple days but typically it’s quicker. 


Flo Koodo
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  • Official Rep
  • January 19, 2023

Hi @Cityofgold 

We have checked and changed the SMS settings, you shouldn’t receive SMS from email address anymore.

 


  • Author
  • Connector
  • January 20, 2023

Hi @Flo Koodo switched my phone on today and still received messages from:

agarciab07@educantabria.es

conservacaoerestauro@unisa.br

And keep getting voice missed left voice messages from number 4055049805. There is no actual person that left a voice message. Just static noise in background. I don't know how to block this number as I see it only when I switch on my phone. 

Can you please help me to make all this stop? It has become a daily task to delete messages and voicemails.

Thank you


  • January 20, 2023

Koodo also changed my SMS settings to prevent these text emails (twice) and unfortunately I still continued to get them. 

Someone suggested I send them to 7726 to report as spam and so far I haven't received any further (been about a month).