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Question

how to fix a blocked number

  • September 23, 2022
  • 8 replies
  • 366 views

I have one phone number that I have never blocked but when they call it goes right to my VM. In my recent calls, the number shows up blocked but I have never blocked it. How do I fix it?

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8 replies

Boa_Guy Koodo
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Hi there @Skittles914 !   You might have blocked it by accident.  Here is a helpful article. ;)

 


  • Author
  • Connector
  • 3 replies
  • September 23, 2022

I have never blocked him. He's in my contact list and when I click to see if it's blocked, it shows that it is not blocked. I've called Koodo about this before. They got me to do a reset on saved passwords. That fixed it for a little while but now it's happening again. It's only that one number too


Boa_Guy Koodo
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@Skittles914  Is the issue with the number ending in 0303?


  • Author
  • Connector
  • 3 replies
  • September 25, 2022

That's my number but the number that keeps getting blocked is in my contact list


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  • Mobile Master
  • 6176 replies
  • September 25, 2022
Skittles914 wrote:

That's my number but the number that keeps getting blocked is in my contact list

Which device are you currently using? 


  • Author
  • Connector
  • 3 replies
  • September 25, 2022

Samsung galaxy A52


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  • Mobile Master
  • 6176 replies
  • September 25, 2022
Skittles914 wrote:

Samsung galaxy A52

There are two ways to unblock a number:

  • Step 1. Navigate to and open the Contacts app, and then tap the contact you wish to unblock.
  • Step 2. Tap More options (three dots), and then tap Unblock contact.
  • Step 3. Alternatively, you can navigate to and open the Phone app. Tap More options (the three vertical dots), and then tap Settings.
  • Step 4. Tap Block numbers, and then tap the Delete icon to remove the corresponding phone number from your Block list.

  • Rockstar
  • 20 replies
  • September 25, 2022

Do you have ‘hiya’ or ‘smart call app’ on your phone? Try to turn off spam protection in their settings to see if the call issue can be fixed.