Hello community, I was looking to cancel the Koodo service plan but I can’t find anywhere how to do so. Any hints please? I tried the digital assist which is a pain in the neck and wouldn’t give the option to cancel. Worst service ever.
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Heads up to keep your phone off mute. We will also send a text a few min before the call comes.
Honestly I was amazed how good customer service is, the operator was very friendly and ready to answer all my queries. I cancelled the service because I’m out of the country and will come back after 3 months, and will definitely use Koodo again once in Canada. Thank you again.
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