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How do I reach a Koodo rep to cancel my Koodo Contract?

  • January 23, 2023
  • 5 replies
  • 3054 views

How do I reach a koodo rep or a callback. I need to cancel my koodo contract.

Best answer by MilkyWay

roczy wrote:

How do I reach a koodo rep or a callback. I need to cancel my koodo contract.

You can use the following link to schedule a callback. https://Koo.do/Chat 

Here is everything Koodo Assist can do: 

 

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5 replies

Toronto_koodo
roczy wrote:

How do I reach a koodo rep or a callback. I need to cancel my koodo contract.

Dial 611 from your phone and Koodo will a sms link to start Koodo Assist. You can use that link to schedule a callback.


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  • Mobile Master
  • 6208 replies
  • Answer
  • January 23, 2023
roczy wrote:

How do I reach a koodo rep or a callback. I need to cancel my koodo contract.

You can use the following link to schedule a callback. https://Koo.do/Chat 

Here is everything Koodo Assist can do: 

 


Dinh
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  • Mobile Master
  • 17435 replies
  • January 23, 2023

Normally when people cancel Koodo service they would like to keep the current number (by going to another carrier). If you would like to do so, just port your number to another one. That would automatically cancel Koodo service.

Also, I assumed you are a postpaid customer.


Louise Prefontaine

Call back

 


Flo Koodo
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  • Official Rep
  • 6068 replies
  • March 8, 2023

Hi @Louise Prefontaine 

For call back requests, please use the link here https://Koo.do/Chat  please start a new thread and provide more details about your inquiry (make sure you do not post personal info since it is a public forum)