Feedback
Forwarding | Koodo Community
Koodo Community
Question

Forwarding

  • 11 September 2021
  • 2 replies
  • 24 views

Is it possible to have my calls forwarded from my old number if I change to a new one?


2 replies

Userlevel 7
Badge +4

No, you couldn’t do it.

Once you change your number to a new one, the old number isn’t yours any longer and you have no control over it.

Userlevel 7
Badge +4

You can port your old number to an inexpensive VoIP service and have forwarding done from there, but that will close out your Koodo account and generate a final bill, including any tab charges.

 

Instead, consider keeping your plan as is and getting a new secondnumber from a VoIP service, and having that forwarded to your current phone.

 

Reply