Hi there,
Just wondering if a Koodo rep could assist with a question I have.
I have a EPP discount on my bill through my employer, and I just upgraded my phone today and chose a new plan.
Will my EPP discount carry forward with this new plan or do I need to send off a new form requesting the discount, since I got a new phone and plan.
thanks!
Hi
The EPP discount may drop if the plan you switched to is not eligible with the discount. Otherwise, if the plan is eligible with the discounts, it will be carried over.
We can send you a PM to further look into it, please let us know.
I don’t think it will drop, as it’s a current in market plan (and that’s all it needs to be I believe) But I would love if you would check it out for me and let me know!
Sure! We have sent you a PM so we can further look into it.
Hope you can look into this for me. Thanks.
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