I received an email that is from
koodoservice@mail.koodomobile.com
we are still in Canada so I don’t know why we are getting this?
Solved
email scam?
Best answer by Robert T
I suggest manually setting the network to Koodo so you don't get charged for usage accidentally
This topic has been closed for comments
+4Are you close to the US border at all?
If you're close to the border and your phone happens to connect to a US tower then it could trigger the warning email that you're seeing above.
1 person likes this
I suggest manually setting the network to Koodo so you don't get charged for usage accidentally
When you like my post, my boss gives me a raise, my dog is happier and my kids love me more.
MichelleMcFadyen wrote:
I am about 30 minutes from the border
That's very close. Do what Robert suggested to prevent your phone from accidentily connecting to a US tower. Note you will need to do this after everytime you restart your phone.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.