I received an email that is from
koodoservice@mail.koodomobile.com
we are still in Canada so I don’t know why we are getting this?
I received an email that is from
koodoservice@mail.koodomobile.com
we are still in Canada so I don’t know why we are getting this?
Are you close to the US border at all?
If you're close to the border and your phone happens to connect to a US tower then it could trigger the warning email that you're seeing above.
I suggest manually setting the network to Koodo so you don't get charged for usage accidentally
I am about 30 minutes from the border
I am about 30 minutes from the border
That's very close. Do what Robert suggested to prevent your phone from accidentily connecting to a US tower. Note you will need to do this after everytime you restart your phone.
Excellent Thankyou
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