Is anyone having issues with calls constantly being dropped? When I was talking to my sister a few days ago, who is also with Koodo, the call literally dropped four times - so frustrating!!! If I make calls to a landline, the call will drop once. Why does this keep happening???
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I also cant remember the last time i had 3 or 4 bars….
I am having non-stop issues..dropped calls, no service, calls not coming through. I came on to see how to report without calling and being stuck on hold. I have a fairly new phone, so unfortunately cannot switch provider until my phone is paid off, which is gonna be a while!!
I am having non-stop issues..dropped calls, no service, calls not coming through. I came on to see how to report without calling and being stuck on hold. I have a fairly new phone, so unfortunately cannot switch provider until my phone is paid off, which is gonna be a while!!
Where are you located? What town/city?
Is this a recent issue? Has your phone (new or old) worked previously?
I am in simcoe, about 15 min from lake erie. Phone is 8 mths old, been having issues for about 6 months, but the past few months has been horrible!!
I dont see any active outages in Simcoe.
https://www.telus.com/en/outages
Typically when things are very bad there would be numerous complaints. Are your friends, family , co-workers who are with Telus/Koodo also all experiencing the same thing?
Do you still have you old phone available to you?
Yes, still have my old phone. Nobody that i know of is with koodo, not sure about telus
Can you try your sim in your old phone and see if the network improves?
I will try it when I get home for a couple days and see.
Recently, I've noticed that the Koodo network has gone bad. Are they intentionally doing this? My wife and friends also complain about dropped calls. When I called Koodo, the lady I spoke to told me to change the SIM. Even after changing the SIM, the same problem occurs. I'm now thinking about changing carriers.
Recently, I've noticed that the Koodo network has gone bad. Are they intentionally doing this? My wife and friends also complain about dropped calls. When I called Koodo, the lady I spoke to told me to change the SIM. Even after changing the SIM, the same problem occurs. I'm now thinking about changing carriers.
I would report the issue as an outage
Userlevel 7
+4
I will try it when I get home for a couple days and see.
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