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Device Care Question

  • July 11, 2023
  • 1 reply
  • 53 views
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So the back of my phone shattered. Dog knocked it out of my hand onto the sidewalk(after destroying my otterbox earlier today). When going through Asurion for device care, they want to charge $250 for a replacement. I’m cool with that. However. I’ve already paid off my device. If I get this replacement through them, will it put me back on a tab for paying off the replacement? 

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    • Dennis
    • Mobile Master
    • July 11, 2023

    No. It has no impact on any tab. 

    It is solely an insurance claim you deal with directly through Asurion with the $250 deductible 

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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