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Can you cancel a phone and number as you no longer need the phone or line ?

Are you a prepaid or postpaid customer?

You could cancel your phone anytime. If you are a postpaid customer, you can find detail here https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo

I am not sure as I get a bill every month. 

I am not sure as I get a bill every month. 

Then you are a postpaid customer.

So I would be able to cancel it at any time 

So I would be able to cancel it at any time 

Yes, and yes. If you want to cancel, schedule a call back by going here www.koodo.com/chat and type “I want to cancel”, it will schedule a call back to a Canadian number of your choice.

Thank you very much for the information 

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