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Question

cancel my account


I want to cancel my koodo account. How do I do that 

 

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3 replies

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  • Mobile Master
  • 29092 replies
  • August 9, 2023

Did you want to port your number to a different provider?

Is this for postpaid or prepaid?

Are you in canada, or did you leave the country?

 


  • Author
  • Beginner
  • 1 reply
  • August 9, 2023

I moved from Ontario to Nova Scotia. I don't want to port my number as I will need a new one. I just want to cancel my entire service with Koodo and go to another provider. How can I do that? I am looking to cancel in the next few weeks 


Forum|alt.badge.img+4
  • Mobile Master
  • 29092 replies
  • August 9, 2023

If you are a post paid customer you can cancel by requesting a callback via koodo assist

https://www.koodomobile.com/en/help?autobots=rollout

 

Here’s some more info about canceling

https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo