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cancel a line

  • December 9, 2025
  • 2 replies
  • 17 views

I added a line on my koodoo account for a friend and it was a mistake...how do I cancel this? 

Best answer by Dinh

For cancellation, you will have to contact Koodo directly. Go here www.koodo.com/chat and schedule a call back from a rep

 

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2 replies

Dinh
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  • Mobile Master
  • Answer
  • December 9, 2025

For cancellation, you will have to contact Koodo directly. Go here www.koodo.com/chat and schedule a call back from a rep

 


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  • Mobile Master
  • December 9, 2025

To cancel the line you added for your friend on your Koodo account, you need to schedule a callback with Koodo customer service via koodo.com/chat. Type “I want to cancel” and follow the prompts to request line cancellation. If the line has a device tab or is under someone else’s ownership, additional steps like transferring ownership or returning the device may be required.