It just doesn’t work, ctExcel is missing for the list of telecom companies to port from, and when I chose telus (the network that ctExcel uses), I wait for 2.5 hours and nothing happens.
I try the customer support call back, the calls get instantly missed, ALL 3 OF THEM, instantly goes to missed calls WITHOUT ANY SOUND OR NOTIFICATION.
Why is it so hard to talk to a real person here? Please help.
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It just doesn’t work, ctExcel is missing for the list of telecom companies to port from, and when I chose telus (the network that ctExcel uses), I wait for 2.5 hours and nothing happens.
I try the customer support call back, the calls get instantly missed, ALL 3 OF THEM, instantly goes to missed calls WITHOUT ANY SOUND OR NOTIFICATION.
Why is it so hard to talk to a real person here? Please help.
Have you tried following up with CTExcel and get the account number to initiate the port transfer to Koodo?
How would I “initiate the port transfer to koodo” exactly? Koodo porting tool says I don’t need account number if I have IMEI Number, which I do.
How would I “initiate the port transfer to koodo” exactly? Koodo porting tool says I don’t need account number if I have IMEI Number, which I do.
That is correct, but it is not working for you, so the account number would be another way to port over your number to Koodo.
Ok thank you, I will try that now
Thank you, that worked for me.
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