I am using android browser on phone, and cannot login
I am prepaid, and it was working previously but today, it fails
I do not get any error msg, it just hangs after I enter my email/pw
If I use a windows browser on my notebook, it works
Louis
Question
Can't login using android broser on phone
Are you on wifi or cellular data on your phone? Do you mean Chrome browser on your phone? Did you try clearing browser cache or other browsers on your phone or incognito mode?
I tried on wifi, as i was always able to login successfully using wifi
I did clear cookies tried again and failed
I tried with chrome, vivaldi browers on my fone
I used chrome browser on my windows notebook and it worked
I will try power on reset my fone
Louis
Unfortunately tech support for prepaid services is limited on the forum. If by tomorrow, restarting your phone and incognito/private tab of chrome or other browser still won’t let you log in, you’d be best off to schedule a callback through Koodo Assist Prepaid to open a technical support ticket.
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