Skip to main content
Koodo Community
Question

Calls

  • December 1, 2025
  • 6 replies
  • 40 views

When someone’s calling me it’s automatically automatically send them to voicemail but when I try to when I tried to call them, it works perfectly fine

6 replies

Forum|alt.badge.img+4
  • Mobile Master
  • December 1, 2025

Did you recently port over to Koodo?


  • Author
  • Beginner
  • December 1, 2025

Ye 


Forum|alt.badge.img+4
  • Mobile Master
  • December 1, 2025

Have you tried restarting your phone?


Forum|alt.badge.img+4
  • Mobile Master
  • December 1, 2025

That’s super weird; calls to you go straight to voicemail, but your outgoing calls work fine. 

Did you check if Call Forwarding is accidentally turned on? 

Go to Settings > Phone > Call Forwarding and make sure it’s off. 

If it’s already off, try toggling it on and off again. 

If that doesn’t help, it might be a network-side issue; Koodo reps can check if something’s set up wrong on their end. 


  • Author
  • Beginner
  • December 1, 2025

Okay thank you il try that


Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • December 1, 2025

@Bohdan 

We have been unable to identify your account based on your community profile.

Just to double check, if you check in self serve, do you see the status of the transfer completed?