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Question

Call interrupt in Vaudreuil from the morning of the 29th

  • 30 November 2021
  • 1 reply
  • 14 views

Hello

I have 2 lines in Koodo.

I live in Vaudreuil.

From the morning of the 29th, I can't make phone calls in my house.  But when I visited CF Fairview Point Clare today, I was able to call.

I still can't use the phone with only the word "No service area" displayed on my cellphone.

This is my first time doing something like this, what should I do?


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1 reply

Userlevel 7
Badge +4

Indoor signal is always a challenge. How about the signal when you were outdoor? Have you tried to restart your phone/reset the network settings of the phone and see if that help?

If your phone was compatible with Wifi calling, I suggest you enable it. It helps in situations like this https://www.koodomobile.com/en/help/wifi-calling