Skip to main content
Koodo Community
Solved

call back

  • December 28, 2025
  • 4 replies
  • 113 views

I need a call back from koodo , this is now a legal matter and i need to speak to a live agent ASAP 

Best answer by Goran

Unfortunaetly you cannot schedule a callback through the forums here. Since you said that it’s a legal matter, I assume you’ll just want to speak with a rep directly. So you’ll have to go here: https://www.koodomobile.com/en/help

To schedule a callback using the Koodo assist. 

4 replies

Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • December 28, 2025

Unfortunaetly you cannot schedule a callback through the forums here. Since you said that it’s a legal matter, I assume you’ll just want to speak with a rep directly. So you’ll have to go here: https://www.koodomobile.com/en/help

To schedule a callback using the Koodo assist. 


  • Member
  • December 28, 2025

I need to speak to a rep but I don’t have a Koodo number at this time. Can I get the call back on a different number than Koodo? The chatbot isn’t allowing me to do it.


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • December 28, 2025

I need to speak to a rep but I don’t have a Koodo number at this time. Can I get the call back on a different number than Koodo? The chatbot isn’t allowing me to do it.

You could get a call back to a different Canadian number. Are you a prepaid or postpaid customer? As well, what was the question that you need help with? You can ask here as well


  • Member
  • December 28, 2025

Thanks for your response. I was able to get the situation resolved.