Koodo Community
Question

Block outgoing calls at network level

  • 16 May 2023
  • 2 replies
  • 73 views

Hi, I was wondering if Koodo has a functionality where I can provide a phone number so you can block both incoming and outgoing calls & texts between my account and that number? I understand that you can use a blocked caller list on my iphone but it is easy for someone to just remove the number from that list, so the functionality is useless.


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2 replies

Userlevel 7
Badge +4

Unfortunately, Koodo doesn’t offer this. The closest thing is Call Control that helps reduce unwanted calls by prompting incoming callers to enter a randomly-generated number (0-9), which the caller must enter correctly before the call can be connected. Callers with no response (e.g. robo-dialers) or an incorrect response won’t be able to complete the call and will hear a standard Call Control message instead.

 

Userlevel 7
Badge +4

If someone wants to contact a phone and the receiver wants to get those messages, there is no real way to prevent this.  Even if there was a way to stop calls and texts, there are many other apps that can be used to send messages and/or make calls. 

It is very much uncontrollable, unless you get a phone designed for young children like the Pinwheel Smartphone.