Trying to get a hold of someone and not having a lot of luck with all the automated annoyances on this thing. This is the situation: I am still being billed after account was supposedly deactivated/disconnected. I have been living in an area where I cannot access any of Koodoo or regular mobile services since end of May. I moved from the city and have been temporarily living close to the US border to the point that I cannot even use the phone to call other than using my landline or wifi. I am only able to connect to US services, so I have kept it mostly in airplane mode. Since there is no customer service number it makes the issue even more difficult to contact and further explain. The bill should only be from the end-of-may but it keeps getting larger and larger and I am informed in an email that the value has only gotten larger and is threatening me with credit harm and other things. I don’t see how a bill that was maybe $60-80 can get to over $200, while it has been disconnected and not being used. Thanks for any callback that I can receive, I’d need to provide a landline number to contact me at since I cannot make use of the phone in either case. If you can email me (since I know this is at least possible) or somehow give me a method to provide this information securely so it is not here for all to see I’d appreciate it. I could turn off the airplane mode but I’m now worried that it will cause even more of an issue so it is just accessing via wifi.