Lately I have not been able to use my data while I am out. My texts will not go nor can I access any apps that require data on my iphone. When I am connected to wifi everything is fine. I have not used up my monthly data limits and I have already reset my network connections. Both my kids who are also on Koodo are experiencing the same problem. Someone said it is because there is too much traffic on our one tower in town? Any suggestions? I am really considering switching carriers. I have missed important texts and emails while I am out.
Solved
Bad cellular reception
Best answer by rikkster
Canadian Cellular Towers Map | Lake Country
As Nezgar mentioned, selecting 3G may help to improve signal reception. On iPhone, go to Settings > Cellular Data Options > Voice & Data and place the checkmark next to 3G. Test to see if data works. If the problem persists, send a private message to Koodo via Facebook Messenger or a DM via Twitter asking if there’s an issue with the cellular tower that services your area.
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+4Could be that you are in an area with bad reception. In that case your options are to tough it out until the network is improved, or move to a carrier that uses different towers (i.e. not Telus/Bell).
I have the same issue. The data won’t work at all except WiFi for the internet. Did you find any solution?
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
Jszuuts wrote:
Lately I have not been able to use my data while I am out. My texts will not go nor can I access any apps that require data on my iphone. When I am connected to wifi everything is fine. I have not used up my monthly data limits and I have already reset my network connections. Both my kids who are also on Koodo are experiencing the same problem. Someone said it is because there is too much traffic on our one tower in town? Any suggestions? I am really considering switching carriers. I have missed important texts and emails while I am out.
Before you make the switch, I would suggest you to ask other people who live in the area to see if their signal is good enough, particularly those on Rogers or Fido and Shaw or Freedom Mobile. If their coverage is similar to what you are experiencing on the Koodo network, you may be disappointed once again.
+4Canadian Cellular Towers Map | Lake Country
As Nezgar mentioned, selecting 3G may help to improve signal reception. On iPhone, go to Settings > Cellular Data Options > Voice & Data and place the checkmark next to 3G. Test to see if data works. If the problem persists, send a private message to Koodo via Facebook Messenger or a DM via Twitter asking if there’s an issue with the cellular tower that services your area.
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