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Apple Arcade and TV offer never received

  • November 22, 2021
  • 2 replies
  • 293 views

Hello! I upgraded to a new phone a few months ago, the first bill was paid Oct 27th.  But there was supposed too be 3 months free Apple offer tent to me, It never came? How is it delivered? Am I missing something?

Thx

Jason

Best answer by Allan M

It gets delivered via text within 30 days of purchase.

This topic has been closed for replies.

2 replies

Allan M
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  • Mobile Master
  • Answer
  • November 23, 2021

It gets delivered via text within 30 days of purchase.


  • Beginner
  • December 3, 2021

I’m not surprised. Koodo doesn’t really seem to have it’s act together like it used to. Their customer service team seems less knowledgeable than they were in the past. And they don’t really care about customers with Koodo anymore.