Koodo called me back today. My account is under my name “Anthony” however my legal name for work is “Tony”. I asked to change my account name to Tony because I want people to know it is me calling. The person on the other end said I have to provide a legal document showing I have changed my name from Anthony to Tony. Are you serious? Do I really have to take my phone number to another provider who gets that Anthony and Tony are the same person?
Question
Account Name Change
What does the name say on your government issued ID?
Do you have Outbound Calling Name Display on your account?
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.