My grandmother recently passed and we had setup the Koodo account in her name. How do I go about getting the account ownership changed to myself or her husband (my grandfather)? We want to keep the account active as my grandfather uses the cellphone.
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Userlevel 7
+4
Sorry to hear about your loss.
Re the ownership transfer, was it a prepaid or postpaid number?
If it is a Postpaid service,you would have to contact Koodo directly and ask a rep about the process.
If it was a prepaid number, you might not need to do anything special.if you had access to her account,you can just change the email address to yours.
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