Koodo Community
Question

1B1 or 1H1 after the calling party answered

  • 23 November 2021
  • 1 reply
  • 30 views

I’m trying to call a landline number in Hungary. Every time they answer the phone, we can only talk for 1-2 seconds, then the call gets interrupted with usually a 1B1 or sometimes a 1H1 message.

My account is in good standing and I was able to call the same number up until a few weeks ago without problems, but lately this 1B1/1H1 disconnection happens for every single call.

Can someone please help forwarding this to the right technical team at Koodo / Telus?

Thanks!

Zsolt

 

ps. I meant to write “called party” but can’t edit the title anymore


1 reply

I managed to talk to someone who opened a ticket for me. ETA 24 hrs.

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