Why don't you bring the reps back and get rid of assist I think that might be better for us all.
Proposed
Bring back the Reps and Ditch the bot
+4Reps are still available!
There are reps here in the community along with Facebook and Twitter, and if Koodo Assist can’t answer you’re question, it’ll prompt you to schedule a callback with a rep (which eliminates having to wait on hold).
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