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Wrong charges

  • April 28, 2023
  • 1 reply
  • 103 views

Hello! I got a bill of 69 $ instead of 50 $. 

I was connected to Koodo on April 4th on a plan 50 $ for 25 Gb. How this bill can be fixed? 

Best answer by Sophia

Is this your first bill? Then your invoice was prorated. See also https://www.koodomobile.com/en/help/charges-explained

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1 reply

Sophia
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  • Mobile Master
  • Answer
  • April 28, 2023

Is this your first bill? Then your invoice was prorated. See also https://www.koodomobile.com/en/help/charges-explained