I have been charged 156 CAD on my Koodo account despite using and cancelling it within 30 days. I am not able to connect to Customer care . Koodo assist ask my number to connect and when I give my number it’s says number not correct despite my account mapping to the same number and is KEEPING ME IN A REPEATED LOOP.
The bill doesn’t have the line item to tell why I am being FRAUDLENTLY CHARGED.
I am planning the escalate this to CCTS Canada, please reach out and resolve ASAP.
So someone who is not a Koodo employee….any random can say something you don’t like about you, and that means you’ll quit that brand or service? Interesting choice.
What’s interesting is that You prefer not minding your own business and putting useless comments.
People here are trying to help you, but you are making things difficult.
Also your explanation of your charges conflict. Something is not adding up according to your description of the charges.
The best way to confirm the charges was to review the billing yet you wont show Page 3 under the section Mobile Services for November and December’s bill.
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