Hi there, I am not using my Sim card for three months as I am not in Canada but still there's a huge bill of 1111$ (including my plan and tab bonus) how can I stop my all services and pause the late fee submitting charges as I can't pay the bill until I arrived to Canada. Or I don't need to do it as my account is canceled due to not submitting the fee?
Still there be charges for late submission how can I get rid of them as I am not in Canada?
+4
Stop payment don't cancel your service.
You need to contact them and talk to a rep to cancel your service.
If you cancel your service and you had a tab, then you need to pay off your tab balance and pay back the tab bonus.
Do you want to resume service when you come back to Canada? If so, you could put your service in seasonal hold ( you still need to pay tab tho).
You need to contact Koodo via Facebook or Twitter since you are now out of country.
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