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Question

why was my bill up $5


**** account number **57 phone number **04    why is my bill upped $5.  I there an actual phone number to talk to someone.  I’m old and can’t figure out this mess of a web page

 

 

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2 replies

Dinh
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  • Mobile Master
  • 17359 replies
  • May 19, 2024

Firstly, please don't post any personal information in a public forum like this. Someone can use it and spam you.
Regarding the bill, please download the pdf bill in your selfserve and check the page 3 and 4 of the last few PDF bill. Any price change should be notified to you 30 day in advance


Flo Koodo
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  • Official Rep
  • 5948 replies
  • May 19, 2024

Hi @hooperdink 

As @Dinh suggested, the previous bill includes an announcement on page 4 regarding the price increase, feel free to download your bill in self serve for more info https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills