I just started with koodo 2 weeks ago. They charged me for 1.5 months!!!!
I going back to public mobile because they are cheaper. But I have lost 1.5 months of money to koodo!! When should I switch so I lose as little as possible?
Answer
why was I charged 1.5 months for 2 weeks with koodo?
Best answer by Mayumi
If it was your first bill, then it's normal.
First bill including partial charge from the day you sign up to end of your billing cycle , plus 1 month in advance.
This topic has been closed for replies.
Take a look at : https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone
What you paid extra will be refunded to you!
+4If it was your first bill, then it's normal.
First bill including partial charge from the day you sign up to end of your billing cycle , plus 1 month in advance.
The following link will help explain how your first bill is like that:
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