I just started with koodo 2 weeks ago. They charged me for 1.5 months!!!!
I going back to public mobile because they are cheaper. But I have lost 1.5 months of money to koodo!! When should I switch so I lose as little as possible?
Best answer by Mayumi
View originalTake a look at : https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone
What you paid extra will be refunded to you!
+4
If it was your first bill, then it's normal.
First bill including partial charge from the day you sign up to end of your billing cycle , plus 1 month in advance.
The following link will help explain how your first bill is like that:
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