In these forums there are HUNDREDS of the same types of complaints and confusion about Easy Roam. People unknowingly trigger it and then pay $14 or $16 for a single text or for unknowingly roaming onto US data.
why can’t there be a pop-up notification that asks you: sending this text/dialing this number etc will trigger your $16 Easy Roam. Do you accept? yes/no
The current model is nothing more than a cash grab that only pisses off your existing customers.
Please be better, Koodo.
In these forums there are HUNDREDS of the same types of complaints and confusion about Easy Roam. People unknowingly trigger it and then pay $14 or $16 for a single text or for unknowingly roaming onto US data.
why can’t there be a pop-up notification that asks you: sending this text/dialing this number etc will trigger your $16 Easy Roam. Do you accept? yes/no
The current model is nothing more than a cash grab that only pisses off your existing customers.
Please be better, Koodo.
You can post it as an Idea. Once there are enough votes, Koodo may consider this as an option.
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