I’m upset that I set-up pre-authorization on my credit card, it worked fine until November….although it shows on my card that it was charged when I received my December bill I was shocked to see I had a previous balance and a late charge...thinking it was just a payment timing and application error - I paid the current balance with the same credit card that was used when I set-up the pre-authorized payment. January comes - same thing previous balance carry forward plus new charges that didn’t get applied to the pre-authorized payment that I set up. Now February I pay the balances with the same credit card that I used for preauthorized payment, but this time I re-set up the pre-authorized payment with the exact same card and this time the remaining balance came out with the preauthorized payment. Why is the pre-authorized payment not working consistentlythis is the whole point of pre-authorized payments......it’s not that my card is declining, because I can get notified by text when my card declines. Now I’m nervous that my March bill isn’t going to get paid with pre-authorized payment that I set-up and I am upset that i incurred late charges and it reduced my nearly perfect credit score. I’ve never paid a bill late in my life, now 3 months in a row because of Koodos application I have.
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